Privacy policy

Privacy Policy and ConfidentialityThe website operator respects the privacy of the users on the site and considers its protection highly important.The purpose of the privacy policy described below is to detail the website operator’s approach to all privacy matters of users on the site, including the information provided by users, the information collected about their activity on the site, and the way the site uses this information.Information Collected
  1. The site uses accepted security measures to preserve and protect the confidentiality of customers’ personal information as much as possible. This information will be used for internal purposes only, including contacting users, supplying products to customers, sending advertisements and marketing information of the website operator, provided the user has approved this on the site.
  2. You declare that all personal details you provide on the site are accurate and complete, and that they are given voluntarily and with your full consent, without any obligation to provide them. If you provide personal details of a third party, you declare that the information is provided with that third party’s explicit consent.
  3. When using the site, information may be collected about you, such as:
    1. Information about your computer, including your IP address, geographic location, browser type and version, and operating system.
    2. Information about your visits and use of the site, including referral source, visit length, page views, and navigation paths within the site.
    3. Information, such as your email address, entered when registering on our site.
    4. Information, such as your name and email address, entered when creating a subscription to our email notifications.
    5. Information entered while using the services on our site.
    6. Information generated during the use of our site, including when, how much, and under what circumstances you use it.
    7. Information related to any purchases you make, services you use, or transfers performed on the site, including your name, address, phone number, email address, and credit card details.
    8. In addition, if you log into the site using a third party login method, such as Gmail, TikTok, Instagram, Facebook and others, personal information and additional details may be collected and transferred from the third party to the site.
  4. If you are under the age of 18, you confirm that you have received approval from one of your parents or your legal guardian before using the site and providing personal details.
  5. When using the site, additional information may be collected, such as pages viewed, content read, products purchased, login details (device type, browser type, IP address), payment method used, and more. If you logged in through a third party platform, such as Gmail or Facebook, additional personal information may be transferred from the third party. Information you provide on the site and information collected during your use is subject to this privacy policy and applicable law, including the Privacy Protection Law 1981, Privacy Protection Regulations (Data Security) 2017, and GDPR regulations.
  6. The user’s personal details (email and or phone number only) will be stored according to the user’s request for direct mailing. To unsubscribe, contact customer service in writing at sales@yerushalem.com. Processing may take up to fourteen business days from the date the request is received.
Use of Information
  1. The site does not store customers’ credit card information in any database. Credit card details entered during purchase are sent directly to the clearing company, and the website operator has no access to them.
  2. The site commits not to use user details except for the purpose of operating the site, ensuring proper order processing, and providing information to customers.
  3. The website operator commits to use registered user information only for operating the site and enabling purchases, as well as maintaining contact with the user.
  4. The website operator may use cookies on users’ computers and mobile devices. This is a standard practice across all online stores.
  5. The website operator prioritizes information security. Any data collected, whether entered by the user or collected via cookies, is used exclusively for documenting purchases and future promotions (subject to user consent).
  6. Despite the above, the website operator may transfer personal information to a third party if the user harms or attempts to harm the website operator or others, if illegal activity is suspected, if required by court order, or in any legal dispute.
Authorization for Mailing, Publications and Advertisements
  1. A visitor who leaves details on the site and joins the mailing list approves the use of their details for receiving marketing information, updates, and advertisements.
  2. The mailing rules listed in these terms will apply to any visitor who left details.
  3. You may not leave someone else’s details without their consent and presence during the action, after explaining all terms.
  4. When leaving details, the visitor may be asked to provide personal information such as first name, last name, phone number, and active email address. Providing partial or incorrect information may prevent proper service and prevent contact if needed. Changes must be updated on the site.
  5. It is clarified that providing details is not required by law, but without doing so, receiving marketing content and updates will not be possible.
  6. The site will not use provided details except according to its privacy policy, which is an integral part of these terms.
  7. Providing details and approving marketing content includes receiving marketing content, promotions, updates, and discounts offered to registered users.
  8. Approval for marketing content constitutes the visitor’s consent to receive advertisements under the Communications Law (Telecommunications and Broadcasting) Amendment 40, 2008.
  9. You may unsubscribe at any time using the unsubscribe link in each email or by contacting the site via email. As long as the user is not removed, the site may continue sending direct mailings subject to the law.
  10. The site may, at its discretion, cancel a user’s subscription to the mailing list. Additionally, the site may block access or remove a user from the list in the following cases:
  11. Intentional submission of false details.
  12. Use of the site for illegal acts or attempts to do so, or to facilitate such actions.
  13. Violation of the terms.
  14. Any action preventing others from using the site properly.
  15. Information in mailings does not constitute any promise or responsibility regarding results, products, or services.
  16. The site will not be liable for any damage (direct or indirect), loss, inconvenience, or expenses caused due to reliance on content in mailings. Reliance is solely at the user’s responsibility.
  17. All information in the mailings is provided as is and is intended to be as accurate as possible, though errors may occur.
  18. The visitor approves that no claim will be made regarding advertisements displayed on the site. For third party ads, the site has no involvement in selecting which ads appear.
Security Procedures
  1. The website operator uses high security standards to protect confidentiality and user privacy. Payments are processed by a certified payment company, which manages all payment security procedures.
  2. The site uses advanced software and strict security protocols to minimize risks of unauthorized access to its systems and databases. However, there is no perfect security solution and complete protection cannot be guaranteed.
  3. The site is secured with SSL protocol, meaning all communication between the browser and the site is encrypted.
  4. In cases beyond control or due to force majeure, the website operator will not be liable for any damage, direct or indirect, caused by loss of information or unauthorized access.
  5. The website operator strives to provide high quality service, but does not guarantee uninterrupted service, error free operation, or immunity from unauthorized access, hardware failures, software issues, or communication errors.
  6. The site is secured so that credit card information entered during purchase is encrypted and remains confidential. However, because operations occur online, absolute protection from breaches cannot be guaranteed, and the user waives any claim against the website operator regarding such incidents.
  7. Your information is stored in databases managed by the website operator or by authorized third parties, subject to data security regulations.

Privacy Policy and ConfidentialityThe website operator respects the privacy of the users on the site and considers its protection highly important.The purpose of the privacy policy described below is to detail the website operator’s approach to all privacy matters of users on the site, including the information provided by users, the information collected about their activity on the site, and the way the site uses this information.Information Collected
  1. The site uses accepted security measures to preserve and protect the confidentiality of customers’ personal information as much as possible. This information will be used for internal purposes only, including contacting users, supplying products to customers, sending advertisements and marketing information of the website operator, provided the user has approved this on the site.
  2. You declare that all personal details you provide on the site are accurate and complete, and that they are given voluntarily and with your full consent, without any obligation to provide them. If you provide personal details of a third party, you declare that the information is provided with that third party’s explicit consent.
  3. When using the site, information may be collected about you, such as:
    1. Information about your computer, including your IP address, geographic location, browser type and version, and operating system.
    2. Information about your visits and use of the site, including referral source, visit length, page views, and navigation paths within the site.
    3. Information, such as your email address, entered when registering on our site.
    4. Information, such as your name and email address, entered when creating a subscription to our email notifications.
    5. Information entered while using the services on our site.
    6. Information generated during the use of our site, including when, how much, and under what circumstances you use it.
    7. Information related to any purchases you make, services you use, or transfers performed on the site, including your name, address, phone number, email address, and credit card details.
    8. In addition, if you log into the site using a third party login method, such as Gmail, TikTok, Instagram, Facebook and others, personal information and additional details may be collected and transferred from the third party to the site.
  4. If you are under the age of 18, you confirm that you have received approval from one of your parents or your legal guardian before using the site and providing personal details.
  5. When using the site, additional information may be collected, such as pages viewed, content read, products purchased, login details (device type, browser type, IP address), payment method used, and more. If you logged in through a third party platform, such as Gmail or Facebook, additional personal information may be transferred from the third party. Information you provide on the site and information collected during your use is subject to this privacy policy and applicable law, including the Privacy Protection Law 1981, Privacy Protection Regulations (Data Security) 2017, and GDPR regulations.
  6. The user’s personal details (email and or phone number only) will be stored according to the user’s request for direct mailing. To unsubscribe, contact customer service in writing at sales@yerushalem.com. Processing may take up to fourteen business days from the date the request is received.
Use of Information
  1. The site does not store customers’ credit card information in any database. Credit card details entered during purchase are sent directly to the clearing company, and the website operator has no access to them.
  2. The site commits not to use user details except for the purpose of operating the site, ensuring proper order processing, and providing information to customers.
  3. The website operator commits to use registered user information only for operating the site and enabling purchases, as well as maintaining contact with the user.
  4. The website operator may use cookies on users’ computers and mobile devices. This is a standard practice across all online stores.
  5. The website operator prioritizes information security. Any data collected, whether entered by the user or collected via cookies, is used exclusively for documenting purchases and future promotions (subject to user consent).
  6. Despite the above, the website operator may transfer personal information to a third party if the user harms or attempts to harm the website operator or others, if illegal activity is suspected, if required by court order, or in any legal dispute.
Authorization for Mailing, Publications and Advertisements
  1. A visitor who leaves details on the site and joins the mailing list approves the use of their details for receiving marketing information, updates, and advertisements.
  2. The mailing rules listed in these terms will apply to any visitor who left details.
  3. You may not leave someone else’s details without their consent and presence during the action, after explaining all terms.
  4. When leaving details, the visitor may be asked to provide personal information such as first name, last name, phone number, and active email address. Providing partial or incorrect information may prevent proper service and prevent contact if needed. Changes must be updated on the site.
  5. It is clarified that providing details is not required by law, but without doing so, receiving marketing content and updates will not be possible.
  6. The site will not use provided details except according to its privacy policy, which is an integral part of these terms.
  7. Providing details and approving marketing content includes receiving marketing content, promotions, updates, and discounts offered to registered users.
  8. Approval for marketing content constitutes the visitor’s consent to receive advertisements under the Communications Law (Telecommunications and Broadcasting) Amendment 40, 2008.
  9. You may unsubscribe at any time using the unsubscribe link in each email or by contacting the site via email. As long as the user is not removed, the site may continue sending direct mailings subject to the law.
  10. The site may, at its discretion, cancel a user’s subscription to the mailing list. Additionally, the site may block access or remove a user from the list in the following cases:
  11. Intentional submission of false details.
  12. Use of the site for illegal acts or attempts to do so, or to facilitate such actions.
  13. Violation of the terms.
  14. Any action preventing others from using the site properly.
  15. Information in mailings does not constitute any promise or responsibility regarding results, products, or services.
  16. The site will not be liable for any damage (direct or indirect), loss, inconvenience, or expenses caused due to reliance on content in mailings. Reliance is solely at the user’s responsibility.
  17. All information in the mailings is provided as is and is intended to be as accurate as possible, though errors may occur.
  18. The visitor approves that no claim will be made regarding advertisements displayed on the site. For third party ads, the site has no involvement in selecting which ads appear.
Security Procedures
  1. The website operator uses high security standards to protect confidentiality and user privacy. Payments are processed by a certified payment company, which manages all payment security procedures.
  2. The site uses advanced software and strict security protocols to minimize risks of unauthorized access to its systems and databases. However, there is no perfect security solution and complete protection cannot be guaranteed.
  3. The site is secured with SSL protocol, meaning all communication between the browser and the site is encrypted.
  4. In cases beyond control or due to force majeure, the website operator will not be liable for any damage, direct or indirect, caused by loss of information or unauthorized access.
  5. The website operator strives to provide high quality service, but does not guarantee uninterrupted service, error free operation, or immunity from unauthorized access, hardware failures, software issues, or communication errors.
  6. The site is secured so that credit card information entered during purchase is encrypted and remains confidential. However, because operations occur online, absolute protection from breaches cannot be guaranteed, and the user waives any claim against the website operator regarding such incidents.
  7. Your information is stored in databases managed by the website operator or by authorized third parties, subject to data security regulations.
Free Shipping
Free Shipping

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We deliver anywhere in Israel and worldwide, with no excluded areas.

Exchanges and Returns
Exchanges and Returns

Did you purchase or receive a gift and didn’t quite connect with it?
You can easily exchange or return items within 14 business days from receiving your order.

Customer Service
Customer Service

We really value hearing from you and will do everything we can to help. Our customer service is available by phone and WhatsApp at 054-8368366.

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